In 2020, auto insurers across the country earned massive profits as Americans drove fewer miles while working from home, which meant fewer vehicle crashes and auto insurance claims. In 2020 Insurance premiums and having fewer claims results obtained $42 billion in profit. Insurance companies overcharged their customers an average of $125 per insured vehicle nationwide. “It’s unconscionable for any company to make windfall profits by overcharging consumers during the pandemic, but it’s even worse for a provider of a product such as insurance, which drivers are legally required to purchase. In some states like California, Illinois, New Mexico, and Washington the insurance commissioners are looking into insurance companies refunding excess premiums to auto policyholders. Did you get a refund?